Manage your sessions, billing, language, and privacy preferences.
Billing & payment
SOON
Saved payment methods
No cards on file. We'll save your method when you book your first session.
Receipts
Emailed after each session. PDF exports available below in Order history.
Order history
SOON
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Notifications
Email — new booking
When a patient books a new session with you.
Email — new message
When a patient sends you a message in بالِ inbox.
Email — patient journal entry
When a patient adds an entry to a journal you created.
Email — cancellation
When a patient cancels or reschedules less than 48h before.
Email — payout deposited
When بالِ deposits your weekly payout.
SMS — same-day reminders
A text 1 hour before each session. Standard rates apply.
Payouts
SOON
Payout method
Weekly wire in fresh USD to a Lebanese bank, or international transfer (Wise/OMT) for diaspora-based practitioners. Choose what works for you.
Bank name
— · add in Payouts setup
Tax documentation
بالِ issues a yearly summary in January. Tax filing is your responsibility — talk to your accountant.
Calendar sync
SOON
Google Calendar
Two-way sync. Sessions on بالِ appear in your calendar; busy time on your calendar blocks بالِ availability automatically.
iCal feed (Apple, Outlook)
One-way read-only subscription URL — your بالِ sessions appear in your calendar of choice.
Language
Display language
Used across the platform. We're rolling out Arabic and French progressively.
Notifications
SOON
Email — session reminders
24 hours and 1 hour before each session
On
Email — therapist messages
Instant when your therapist replies
On
Email — billing receipts
Emailed automatically after each session
On
Push notifications
Mobile app coming later this year
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Privacy & data
Session notes
Your therapist's session notes are private to them. Your journal is private to you. Messages between you and your therapist are encrypted end-to-end at rest.
My care record
Download a complete PDF of your care history — sessions, mood log, journals, and reflections. Yours to keep, and useful for any future treatment elsewhere.
Delete account
Deactivates your account and signs you out everywhere. You have 30 days to reactivate by signing back in — after that it can't be recovered.
Help & support
FAQ
Quick answers to the most common questions about matching, sessions, and billing.